The Domestic Fundi Tourism Expert Course (destination specialist training) has been specifically designed to enable the travel service provider to sell domestic travel more effectively. Please also note that the Fundi course has been specifically designed for individuals that are actively involved in the travel and tourism industry. Therefore Individuals that sign up for the course and who are not employed in the travel industry will not benefit from the lead referral system.
What are the benefits?
The course has been very comprehensively compiled and will equip you with all the tools needed to successfully sell South Africa as a destination.
You will be able to attract more domestic clients with your professionalism and extensive knowledge about South Africa.
The course will expand your professional repertoire and, hence your personal marketability. Certified Travel Agents and Tour Operators
- Will receive a Fundi window decal
- Will receive a Fundi certificate
- Will become part of our successful online lead referral system that is engineered to generate business.
Course Outline
The course comprises 5 modules. Shown below: Module 1: How to sell domestic travel?
In this module, you will find out exactly what domestic tourism is and understand the importance of domestic tourism to South Africa. The module also takes a close look at some of the aims of promoting domestic tourism and identifies the profiles of typical domestic travelers and finally equips you with the knowledge you will need to satisfy their needs. Module 2: Destination overview
In this module, you will learn some facts about South Africa and will then explore the structure of the tourism industry. You will take a close look at the various sectors that make up the industry, ranging from visitor attractions to government tourism organizations. Module 3: A quick guide to South Africa’s infrastructure
This section highlights the world-class infrastructure that South Africa boasts. It will give you the information you need to reassure even your most skeptical clients in regard to transport, security, telecommunications and South African health care services. Module 4: Key highlights of South Africa’s nine provinces
This module displays the key experiences that travellers in South Africa may immerse themselves in. Each section will also indicate the “must do’s” in each of the nine provinces.
Module 5: Sample itineraries
There is a wide spectrum of itineraries to choose from to satisfy almost any desire that your clients may have… from classical itineraries to cultural tours to an off-the-beaten track experience and a journey of self discovery. They may all be found in this module.
Costs
The Fundi course is free, but this is only applicable to individuals who are actively selling South Africa as a destination in the travel and tourism industry.
How much time do I have in which to do the course and are there any tests?
You have 3 months from the time that you have enrolled in which to complete the course. In order for you to qualify as a Domestic Fundi, you will have to achieve an 80% pass mark for the four online assessments and an 80% pass mark for the final online assessment.
Worksheets
At the end of each module (except module five) there is a worksheet to be completed. This is for self-study purposes, and the answers can be found immediately after each worksheet.
Online Assessments
There are 4 online assessments. At the end of each module (except module 5), there is a self assessment to be completed comprised of either multiple choice or True/False questions (10 each). For each of the online assessments you will need to attain a minimum pass mark of 80%. Once you have completed an online assessment, your results will be immediately displayed. All incorrect answers will also be shown and a record of your results will be captured on the website. You can do the online assessments as many times as you need to, to attain a pass mark of 80%.
Final online assessment
Once you have successfully completed both the online assessments, a final online assessment comprising of 40 questions will have to be taken. You will need to get 80% to pass. Should you not achieve 80%, you will have to take the assessment again until a pass mark of at least 80% is achieved.
What happens after you have passed?
A Fundi certificate will be mailed to you to prove that you are a true expert on Domestic travel. You will also become part of our successful lead referral system that is designed to generate business for yourself and your company. We ask you to submit a profile of yourself and your organization along with a photograph yourself and your company’s logo. A banner is flagged on the main South African Tourism site (www.southafrica.net), telling potential travellers that they should contact a Domestic Fundi (experts) to fulfill their travel requirements.
We hope to welcome you as a Domestic Fundi participant and want to do all we can to help you sell one of the hottest and most vibrant destinations in the world. |
